The Bolton Group is a wealth-lifestyle consultancy that provides bespoke real estate services to home owners and investors.

First and foremost, we’re trusted advisors to our clients, helping them manage the transition from one home to another and everything in between . We understand the complexity and the trepidation that comes with leaving behind old friends and familiar faces in exchange for new surroundings.

That’s why we’re committed to helping our clients gain a fulsome understanding of their real estate opportunities based on prevailing market conditions. Our focus is on building long-term relationships; we simply refuse to be transactional, which probably explains our 97 per cent client retention rate. Our service experience is specifically designed to facilitate a smooth transition across every facet of the home selling or buying process.

In that sense, we’re not motivated by financial gain. Our core values are defined by an uncompromising focus on what’s best for our clients. We bring integrity, loyalty, honesty and ethical conduct to every engagement. That means working to understand our clients’ lifestyle goals today and well into the future. That means providing guidance they can trust and ensuring they have full transparency throughout our engagement. Sometimes that also means telling them when not to buy a home—even when it’s one they think they love. Listening, respecting their preferences, yet always working to broaden their perspective and highlighting exciting alternatives, are key features of our offering.

In our view, professionalism is built on the key pillars of preparation, analysis, presentation and risk-management. Providing a tailored service experience is about leveraging the diverse skills of our team to a client’s benefit, marketing a property in creative ways and being obsessive in
realizing their goals—whatever they may be. This is the biggest transaction of their life, after all, which explains why it’s our top priority.

Exceeding real estate expectations is our business, but helping others is at the heart of what we do. It’s what drives us to continue improving and providing better service at every turn. Because there’s nothing quite like seeing the look on our client’s face when they realize that the right kind of change has taken them a step closer to living the life they’ve always imagined.